Privacy Policy
How personal data is handled when you visit ThaiAttorneys or contact us by form or email.
Last updated: 12 September 2026
ThaiAttorneys is an online platform providing Thailand-focused legal information and helping businesses, investors and individuals identify relevant professional expertise. ThaiAttorneys is not a law firm.
This Privacy Policy explains how personal data is collected, used, shared and retained when you visit ThaiAttorneys.com, submit a website form, email us or otherwise communicate with us. References to “ThaiAttorneys”, “we”, “our” and “us” mean the operator of the platform.
For privacy questions or requests, email contact@thaiattorneys.com.
1. Information You Provide
When you contact us, we may receive your name, email address, telephone number, organisation, country, preferred contact details and information about your enquiry. This may include the general nature of a matter, relevant jurisdictions, timing and information you choose to include in messages or attachments.
We may retain your enquiry, related correspondence and records of any introduction or follow-up. Where an authorised representative contacts us for you, or a professional provides an update about an introduction, we may receive relevant information from them.
Providing information is voluntary. If you omit details necessary to understand or respond to your enquiry, including fields marked as required, we may be unable to assist or facilitate a connection.
Please provide a brief initial overview. Do not include highly confidential material, sensitive personal data or information you consider legally privileged in an initial form submission or email.
2. Technical Information
The website and the services supporting it may receive technical information such as your IP address, browser and device details, access times, pages requested, referring pages and security or error logs. The information received depends on the technologies used and your settings.
This information may support website delivery, troubleshooting, security, spam prevention and, where applicable, understanding website usage. See Section 7 for cookies and similar technologies.
3. Purposes and Grounds for Processing
We use information to understand and respond to enquiries, identify relevant expertise, facilitate potential professional connections, administer communications and operate the platform.
The grounds for processing depend on the particular activity:
- Enquiry handling: our legitimate interests in receiving, reviewing and responding to communications, subject to your rights and the nature of the information.
- Professional introductions: your consent where obtained, or another applicable lawful basis where the conditions for that basis are met. Steps at your request before entering a contract apply only where the legal requirements for that basis are satisfied.
- Operation and security: legitimate interests in maintaining a functioning website, preventing spam and misuse, and keeping proportionate administrative records, subject to your rights.
- Legal requirements and claims: compliance with applicable legal obligations and, where appropriate, legitimate interests in establishing, exercising or defending legal claims.
- Optional technologies: consent where required for non-essential cookies or similar technologies.
These grounds are not interchangeable permissions to use information for any purpose. Sensitive personal data is subject to the additional requirements described in Section 6.
4. Sharing Enquiries with Relevant Professionals
Professional referral is part of the platform’s enquiry process. Relevant enquiry information and contact details may be shared with prospective professionals so they can assess whether they can assist and, where appropriate, contact you directly.
Depending on the matter, recipients may include lawyers, law firms, legal consultants, investigators, investigation firms or other relevant specialist advisers. Sharing is for assessing the enquiry, considering relevant expertise or availability, conducting necessary preliminary checks, or facilitating an introduction.
Where this sharing is already covered by valid consent or another applicable lawful basis, it may take place without a separate confirmation before each disclosure. We limit the information and recipients to what is reasonably necessary for the enquiry. This is not permission for unrestricted circulation or unrelated marketing.
This policy explains the process; it does not itself establish that valid consent has been obtained. Where consent is required, it must be obtained through an appropriate form or communication process. Simply receiving an unsolicited email does not establish consent to every onward disclosure.
Professionals receiving information may act as separate data controllers for their own assessment, conflict checks, communications and professional services. Their own privacy notices and legal duties apply to those activities. Our responsibilities for our own handling and disclosure of information continue to apply.
ThaiAttorneys does not sell or rent personal data. Sharing an enquiry does not guarantee a response, introduction or acceptance of a matter. It does not by itself create legal representation or a lawyer-client relationship. Any professional engagement is agreed directly with the professional concerned.
5. Operational Providers and Other Disclosures
Providers supporting website hosting, email delivery and storage, forms, backups, security, spam prevention and technical administration may process information as necessary to provide their services. Depending on the technology used, this may include enquiry content, contact details or technical records.
Access by people administering the platform should be limited to their responsibilities. Where a provider processes personal data on our behalf, applicable arrangements must address its instructions, confidentiality, security and other required protections.
Information may also be disclosed where required by law, a court order or a lawful request from a competent authority, or where a lawful basis permits disclosure necessary to protect rights or address fraud, abuse or legal claims.
6. Sensitive Information and Information About Others
Please do not send health or disability information, criminal records, racial or ethnic origin, political opinions, religious or philosophical beliefs, sexual behaviour, trade union membership, genetic information or identifying biometric data unless appropriate handling arrangements have been made.
If your matter involves these subjects, describe the general issue without unnecessary personal details. Sensitive data requires explicit consent or a specific legal exception; ordinary enquiry authorisation is not a substitute.
Avoid including unnecessary information about family members, employees, opposing parties or other people. Providing someone else’s information does not automatically authorise us to use or share it, and your consent cannot replace theirs where their consent is required.
If unnecessary or sensitive information is received, handling may include limiting access, redacting or deleting material, or arranging an appropriate lawful basis before further use or disclosure. A warning against submitting such information does not remove our responsibilities for information actually received.
Sending information to ThaiAttorneys does not by itself establish legal professional privilege. Do not rely on a form submission or email to protect a deadline or obtain urgent assistance.
7. Cookies and Similar Technologies
Website features and third-party services may use cookies or similar technologies for functionality, security and spam prevention. If optional analytics or other non-essential technologies are used, their purposes and available choices should be explained through the relevant cookie information or controls, with consent obtained where required.
Your browser may allow you to block or delete cookies. This can affect website functions. This policy does not authorise the activation of optional technologies where separate consent is required.
8. Retention
Information should be retained only for as long as needed for the purpose for which it was collected or another lawful purpose. The relevant period depends on the record:
- Enquiries and correspondence: the time needed to review the matter, communicate and complete reasonably anticipated follow-up.
- Introduction and authorisation records: the time needed to document the connection, demonstrate how information was handled and resolve related questions or claims.
- Technical and security records: the period needed to investigate errors, prevent abuse and maintain security.
- Records subject to legal requirements or disputes: the applicable statutory period or the period necessary for the relevant proceedings or claim.
When no continuing lawful purpose requires retention, information should be deleted, destroyed or anonymised. Copies in backups may remain until the relevant backup cycle expires and should not be used for unrelated purposes. You may contact us about the retention of your information.
9. Security
Appropriate technical and organisational safeguards are required for the information handled through the platform. These include proportionate controls over access, storage, communications and service-provider arrangements, with review as circumstances change.
No internet transmission or electronic storage method is completely secure. Please limit initial submissions to necessary information. This limitation does not exclude duties imposed by applicable law. Any personal data breach must be assessed and handled, including required notifications, in accordance with applicable requirements.
10. International Transfers
Email, hosting or other operational providers may process data outside Thailand. Relevant professionals may also be located overseas where an enquiry involves another jurisdiction.
Any transfer must have an applicable lawful basis and meet the relevant international-transfer requirements. Depending on the circumstances, this may involve recognised protection standards, appropriate safeguards or a permitted exception. The presence of this clause alone does not authorise an overseas transfer.
11. Your Rights and Choices
Subject to applicable law, you may request access to or a copy of your personal data, correction, deletion, destruction or anonymisation, restriction of processing, or portability. You may also object to processing in applicable circumstances and withdraw consent where processing relies on it.
To make a request, email contact@thaiattorneys.com. Please describe your request and provide enough information to locate the relevant records. Proportionate identity or authority verification may be needed; do not send identity documents unless requested.
Withdrawing consent does not affect earlier lawful processing. It may prevent further referral activity that depends on that consent. Other processing may continue only where a separate lawful ground genuinely applies. Information already received by a separate professional may also be subject to that professional’s responsibilities and your rights against them.
Requests are subject to legal conditions and exceptions and must be handled within applicable time limits. You may also complain to Thailand’s Personal Data Protection Committee through its complaint procedures.
12. Other Websites and Policy Changes
External websites and professional services have their own privacy practices. Review their notices before providing additional information directly to them.
Updates to this policy will appear on this page with a revised date. Where a change requires additional notice or consent, publishing an updated policy alone will not replace that requirement.
13. Contact
For questions about this policy or the handling of personal data, contact:
ThaiAttorneys
Website: ThaiAttorneys.com
Email: contact@thaiattorneys.com